Live Virtual Guidance. Real physical results.

Privacy Policy

Last Updated: September 23, 2026

Shari James RN (“Shari James RN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shari-james.com, submit a form, communicate with us, purchase or use our services, subscribe to communications, or otherwise interact with us.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Mobile or other telephone number

  • Mailing or billing information

  • Information submitted through contact, consultation, registration, assessment, or intake forms

  • Information you provide when purchasing or using our products or services

  • Communication preferences

  • Information contained in emails, text messages, or other communications you send to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Provide consultations, products, programs, courses, or services you request

  • Schedule and manage appointments

  • Process transactions

  • Provide customer support

  • Send administrative or service-related communications

  • Send email or SMS/text communications when you have provided the appropriate consent

  • Personalize and improve our website, products, services, and customer experience

  • Maintain the security and functionality of our website and systems

  • Maintain business and transaction records

  • Comply with applicable laws, regulations, and legal obligations

We use personal information only for legitimate business purposes and as otherwise described in this Privacy Policy.

3. SMS and Text Messaging Privacy

If you provide your mobile phone number and separately consent to receive an SMS/text message from Shari James RN, we may use your mobile number to notify you when your personalized consultation video is ready.

One message is sent per consultation request. Additional messages are sent only if you reply and continue the conversation.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Consent to receive an SMS message is not a condition of purchasing any product or service.

We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers or subcontractors solely as necessary to provide services on our behalf, such as communications, technology, customer support, scheduling, or other business-support services. These providers are permitted to use the information only as necessary to perform services for us and not for their own marketing purposes.

4. Email Communications

If you choose to receive email communications from us, we may send information relating to our services, programs, educational content, updates, or other communications consistent with the permission you provided.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us at [email protected].

We may still send non-promotional communications when reasonably necessary to provide a service you requested, complete a transaction, or respond to you.

5. How We Share Information

We do not sell your personal information.

We may disclose personal information to trusted service providers that perform services on our behalf, such as website hosting, payment processing, scheduling, communications, email delivery, SMS delivery, analytics, customer management, or other business operations.

These service providers receive information only as reasonably necessary to perform services for us and are not authorized by us to use your personal information for their own independent marketing purposes.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process

  • Protect our legal rights or property

  • Protect the safety or security of our users or others

  • Investigate suspected fraud, abuse, or unlawful activity

  • Enforce our agreements or policies

SMS opt-in information and consent are specifically excluded from sharing with third parties or affiliates for marketing or promotional purposes.

6. Payment Information

Payments may be processed through third-party payment processors.

We do not intentionally store complete credit or debit card information on our own systems unless necessary and permitted for a particular transaction or billing arrangement. Payment processors may collect and process payment information according to their own privacy and security practices.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and analyze performance.

Cookies are small files placed on your device by websites you visit. Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Third-party services used in connection with our website may also use cookies or similar technologies according to their own privacy policies.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements and our business practices.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding certain personal information we maintain about you.

You may contact us to request information about your personal data, request correction or deletion where applicable, or ask questions about our privacy practices.

You may also:

  • Unsubscribe from marketing emails using the unsubscribe link provided in those messages.

  • Opt out of SMS/text messages by replying STOP.

  • Request SMS assistance by replying HELP.

  • Adjust cookie settings through your browser where available.

To submit a privacy request, contact us at [email protected].

11. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

12. Age Restriction

Our website, programs, products, consultations, and services are intended exclusively for individuals 21 years of age or older.

We do not knowingly collect personal information from or provide services to individuals under the age of 21. If we become aware that we have collected personal information from an individual under 21, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal and regulatory requirements.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Shari James RN

Email: [email protected]

Website: shari-james.com

For SMS assistance, reply HELP or email [email protected].

To opt out of SMS communications, reply STOP.

© 2026 Shari James. All Rights Reserved.

© 2026 Shari James. All Rights Reserved.